The ASTRI’s smart water IoT system, an ICT award winner in 2017, allows operators to monitor water system in real time. The system features a smart valve with built-in sensors to transmit critical data (e.g. pressure, flow rate) that helps to ensure efficient leakage management. Using both wired and wireless detectors, the system facilities data analysis, and allows timely access to water quality information. The water leakage alert systems, along with the leakage detection hardware, use Complex Event Processing to improve service providers’ operational efficiency. By installing a mobile app, users can check and settle payment accordingly.