Home > Service Quality Analytics Technology – Managing and Analyzing Complaints in the Public Sector Service Quality Analytics Technology – Managing and Analyzing Complaints in the Public Sector Project Title:Service Quality Analytics Technology – Managing and Analyzing Complaints in the Public Sector Project Reference:ARD/094 Project Type: Project Period:20110801 - 20120131 Funds Approved (HK$’000):1705 Project Coordinator:Mr Tak Sing Lo Deputy Project Coordinator: Deliverable: Research Group: Sponsor: Description: Co-Applicant: Keywords: